Server Rules

I. Responsibility

I.1. General

This terms of service is the conditional agreement in which all members of all parties involved, conduct services within Woon Ragnarok Online Private Server. Administrator(s) and Co. consult on such platforms, but not limited to; server, client, discord, control panel, web-server and social media. Users of the platform(s) acknowledge - whether knowingly or unknowingly - the below agreement and adhere to fair use of contents provided by services under the WoonRO Administrator(s) and Co. Said agreement is worded to protect and preserve all parties involved under a basis of mutual understanding.

I.2. About Us

Woon Ragnarok Online Private Server (WoonRO) is a not-for-profit, voluntary, free-to-play project. Administrators and Co. provide regular updates and seasonal style releases of mid-rate RO server projects.

I.3. Vision

Our Vision is to create/explore/expand and develop a nostalgic mid-rate customized private Ragnarok Online server, true to its origin and core gameplay values, whilst amassing highly sought after pop-culture integration into gameplay and reference. Encouraging competitive and fun gameplay for the community.

I.4. Contents

All parties agree to adhere to any content(s) distributed in any shape or form in reference to WoonRO, whether it is content similarity, advertising, review, opinions, links, highlights, blogs, video or audio. These are subject to change at any time and without notice. Woon Ragnarok Online Private Server's Administrator(s) and Co. reserve the right to change any and all content(s) that Woon Ragnarok Online Private Server's Administrator(s) and Co. associate with.

I.5. Privilege

Users acknowledge that using any services provided by Woon Ragnarok Online Private Server, Administrator(s) and Co. is entirely voluntary and relinquishes all stakes to claim ownership, whether fictional or nonfictional. Entitlement of use is the allowance of a free to use service and reserving name(s) on all platforms for individual use. Privileges can be changed/relinquished from any user at any time in the form of warnings, mutings, suspensions, account bannings, IP bannings, renaming and deletion of any or all parts of said account(s) - with or without notice.

II. Accounts

II.1.Platform Services

Services provided by WoonRO, Administrator(s) and Co. extend out to particular platforms. Aside from the main WoonRO client and use of the control panel(FluxCP), each user acknowledges that they will only register/use 1 account for the use of other platforms, namely the discord and social media that associate with WoonRO. Creating/Registering duplicate accounts for any reason(s) is prohibited and may result in a punishable action being taken.

II.2.Ownership

Users acknowledge that all ownership over any content(s)/services provided - including accounts - belongs to WoonRO Private Server, Administrator(s) and Co. However users are encouraged to maintain vigilant security over the use of the accounts which they have access to or have created. Changing password(s) regularly and not making it too easy to guess, (e.g - abc123 or password) will help to deter potential threats to the security of the account. Sharing of accounts/in-game items is highly discouraged.

Should the user knowingly partake in any form of this practice on any platform(s) associated with WoonRO, they are knowingly or unknowingly relinquishing their privileges to retrieve/restore/reimburse and reclaim any damages that may occur from this practice. You also acknowledge that any misconduct performed through your account by another player will be your responsibility, and shall be punished accordingly.

II.3. Appeals

Users acknowledge that decisions over situations in which they are directly involved may be appealed once and only one time. Appeals can be made directly to an Administrator or staff member on the Discord Platform. Appeals will always be processed by an Administrator.

Provide as much information as possible and reasoning behind appealing your punishment. If you’re found to be abusing the appeal system you will be punished more severely as the original punishment was initially. Same is true if the Administrators dismiss your appeal, then your punishment will be more severe as it was initially. You knowingly acknowledge these risks when applying for an appealed decision.

II.4. Trading

Real money trading (RMT) is not allowed on this project.

II.5. Privacy

Users acknowledge that they will not advertise/endorse knowingly to other users within all

platforms associated with WoonRO unless explicitly approved by all parties involved. Users acknowledge that they will not expose sensitive information on other users unless explicitly approved by that user (eg. Passwords, Names, Age, Gender, Location, Emails, IP Address).

Users acknowledge that they will not impersonate any user, including staff of WoonRO on any

platform including those not associated with WoonRO. The WoonRO team will never ask you to use a 3rd party program like "Skype" to communicate with them. Asking a GM to show themselves before you is the best way to recognise a GM. (All GMs have a unique sprite that fits no job classes and their text appears "yellow" in general chat, should the user require further proof you may ask them to perform a command which is not available to players; @disguise, @size, @effect, @speed.)

If you feel like you are being tricked, please take a screenshot of the impersonator and/or use /savechat in your chat box and refer those files to the staff via Discord. WoonRO is a highly customized project run by volunteers continuously implementing original ideas and content. All new content(s) created are explicitly owned by WoonRO Administrator(s) and Co. and hereby remain within the WoonRO team and community.

III. Rules Of Engagement

III.1. General Platform(s) Usage Rules

Users acknowledge that they will use appropriate names. Any player using a mildly inappropriate name will be given the opportunity to rename. In addition, character names containing a series of the following symbols: "l" and "|", and a capital "i" are forbidden. Purposely and repeatedly using inappropriate names may face deletion with no appeal.

Users acknowledge that they will abide by fair use acts and other terms of services associated with the platform(s) being used in association with WoonRO.

Users acknowledge to not excessively and purposely curse, swear, discriminate, belittle, instigate, bully, slander, provoke and commit racism/sexism or any acts deemed uncomfortable or inappropriate towards other users on any platform in association to WoonRO. Users acknowledge to not performing any actions with the purposeful intention to harm or abuse any or all user(s) including self when using said platform(s).

III.2. In-Game Rules

Spamming messages or skills that disrupt any other player's gameplay will be considered abusive behavior and deemed punishable.

Scrolling is the act of causing the chat window to roll faster than any other player can respond to or type in efficiently (also known as spamming), excessive scrolling is deemed punishable.

Main chat and public chats are to be kept clean and abiding by the general platform rules stated above.

Chat boxes are to be placed in non-populated areas so as to not interfere with fellow players. Do not place a chat box over another player.

AFK leveling is the act of gaining experience through monster killing in which the player doesn't actively kill the monster, for example by being away from the console or performing other actions on the console (alt-tabbed). All users are to report an AFK leveler. Users may test their responsiveness by chatting (avoid making sound effect noises, as that often is what one who is performing the act listens out for to return and often gives some excuse for the behavior). RagnarokReplay files or screenshots and time stamps must be included in reports if no WoonRO team member is active at the time, and placed into the appropriate reporting area within the discord. This also includes players who use flywings/teleport to random locations to go AFK once again.

Use of hacks, loopholes, bugs, exploits and use of non approved 3rd party programs are deemed severely punishable. Reporting errors, bugs and exploits is often rewarded with cosmetics and rewards.

Currently the approved modifications on the client are - AutoPot and GrayWorld. Provided alongside the client downloads.

Support on clients is only offered on the full client and completely patched versions.

Do not ask for support for modifying your individual clients or fixing your clients if you’re not using the latest patched full client. This includes lite clients and very lite clients.

Do not ask for support on setting up the approved 3rd party programs and client modifications.

A generic list of installation instructions for them will be provided, nothing more.

As a general rule, If you decide to modify your client and it breaks or you’ve derped the client beyond fixing and repairing. You relinquish any rights to client side support from WoonRO Staff.

Patching errors are more likely to occur for those who modify their clients. Always keep a backup and don’t ask for support when your client breaks due to modification.

Kill-Stealing though often accidental can be an occurrence that players abuse excessively. If you feel that a player is kill-stealing purposely and without remorseful action, use the @noks command.

Spawning monsters/MVPs is the act of spawning any monster on a map that monsters don't naturally spawn on or monsters which do not naturally spawn on monster spawned maps. Do not spawn monsters in any town or inside buildings in a town (almost all mobs have the teleport kill and if you're spawning inside a building they may disappear to another portion of the map). The only exception to the rule is alchemists plant/mushroom spawning inside underpopulated buildings and away from interfering with other players. If mobs appear from spawning, their life will eventually expire if you cannot kill the mob or it teleports away. Players must not spawn monsters in towns, but at least 2 maps away from any town and not in low level training areas. There are designated private party/guild rooms for the specific use of spawning monsters and MVPs. It is highly encouraged to use those.

Mob Dropping is the act of grouping up multiple monsters and dumping them whether purposely or mistakenly on another player. Monsters often behave on an aggro range, once their target has left aggro range or target hides they will immediately change to the closest available target. If this was done mistakenly the player is to immediately try to reclaim aggro or assist in killing the dropped monsters. Purposeful monster dropping by mobbing excessively large amounts of monsters and dumping them on a player is deemed punishable. If you are a witness to or a victim of such acts, report the player.

Griefing is the act of purposely disrupting another player's normal gameplay. This includes but is not limited to: Healing/Buffing monsters, debuffing a player outside of PVP arenas, WoE and/or PVP enabled maps.

Causing another player's user active interface (UI) to unexpectedly change or cause disruption to their gameplay, namely party invites, trade requests, guild invites, whispers and all other forms of UI spams, are considered griefing. MVPs are considered free for all. However use of any skill or actions that disrupts another player's ability to attack the MVP is considered griefing - Ice wall, Pneuma, Safety Wall and any buffing/healing of the MVP is griefing. Any player to be found guilty of purposeful griefing in any way will be punished.

Scamming is the act of deceiving/lying to fellow players. Players are to report any scam or anything that might be a scam by another player. For the player's safety it is encouraged to keep all communications within the in-game client as all communications/actions/item pickups/drops/trades/logins and logouts are logged on the server.log for reference. Severe punishments will be issued for anyone found guilty of scamming.

We welcome all nationalities, however, we are an international server and ultimately our main language is English. Therefore, in public chat and through #channel system all players are expected to communicate in English. Guild and party chat are excluded from this rule.

Impersonation is the act of copying or pretending to be another user in the game, by creating characters with seemingly identical names as fellow players for malicious purposes, or impersonation on shared accounts. Do not mislead, misconstrue or conduct impersonating behavior in any way, shape or form. WoonRO team members will never conduct GM duties on player accounts, nor will they claim they are GMs on player accounts. A GM will never ask for your password nor ask you to communicate over a 3rd party medium/platform. Severe punishments apply for anyone found guilty of impersonating players/GMs.

Ensure that when organizing parties/raids/WoE/groupings of any kind, that all members understand what their role is in said party and reward entitlements after completion (if any). It is encouraged to decide prior to conducting any group based activity how any rewards received should be distributed. Do not attempt to involve the GM team in disputes over reward entitlements if the above was not followed prior to receiving. If any foul play upon the agreed reward entitlements is noted, only then may GM intervention take place.

Decisions by WoonRO Staff Members are based upon the severity, combination of ToS breaches and discretion of team members. Players are entitled to an appeal process which is explained in more detail above. If you feel a staff member is abusing one's privileges whether as a victim, or a witness to, you may report the issue directly to an Admin. Abusing this functionality or supplying fabricated evidence to the team will be deemed severely punishable. Administrative decisions are to be understood as the final instance and should be treated as such.

III.3. Discord Rules

Usage of the discord is to completely abide by the above stated General Platform(s) Usage Rules. In addition to the following:

Creation of a new thread must be in legible English and posted appropriately in the correct

discord channels and/or sub-channels.

Do not create multiple threads over the same topic/issue, this is regarded as spamming.

Use the Edit feature if you've made a mistake.

Do not post anything that is graphic or explicit in nature, disturbing or offensive to any party.

This includes anything in relation to a discord account’s visibility, i.e. - Hyperlinking/text, avatars, signatures etc.

Do not recreate an old thread, recycling is good!
Do not expose sensitive information.
Bumping of one’s own thread may be allowed up to once per day.
Avoid posting misconstrued, invalid and/or unrelated information.

Not being able and/or willing, knowingly or unknowingly, to follow the above rules will result in penalties applied by moderators. This includes warnings, locking of thread(s), moving thread(s), removing thread(s), reduced permissions and banning.

III.3.a. Report a Player Guideline

Please include all of the following when reporting a player:

In-game name(s) of player(s): (Include all involved and their relevance in the offense [offending player/victim/witness])
Time/Date of offense:
Where offense occurred:
What is(/are) the offense(s):
How did the offense occur? (Provide detailed description)
Screenshots/RagnarokReplay files/links related to incident:
Any other helpful information: (Who else can we confirm information from?)

Misuse of the Report a Player feature will result in the above penalties mentioned.

III.3.b. Marketplace Rules

When buying, be specific on what you're buying and the price you're offering. Once your purchase(s) are complete, edit your thread accordingly.
When selling, be specific on what you're selling and the price you're asking. Also edit your thread upon completion.
Price Check is the exception to the rule of recreating old threads (old being more than 1 month) as prices may fluctuate over time.

III.4. Unrated Online interactivity Disclaimer

This disclaimer is to acknowledge that content(s) within the game/discord/social mediums/website and interactivity with other users may contain graphic, suggestive, mature and unrated themes. Whilst abiding by the in game rules and general platform rules there is no guarantee that users won't be subject to such themes and are to remain accountable for one’s self on what the individual deems appropriate and comfortable with. If at any point a user feels threatened, uncomfortable, disturbed or negatively affected in any way, the user is obligated to remove themselves from the situation and discontinue any active partaking of said interaction.

IV. Help and Support

IV.1. General

Multiple avenues are available for support in all areas of gameplay and platform usage.

IV.2. In-Game

Many users are knowledgeable enough to help with any technical inquiries or general questions about gameplay and mechanics.
Users acknowledge that not all parties are at the same understanding of knowledge in terms of how to play and are encouraged to support the learning user.
If one should require a GM’s immediate attention because of an arising problem, which cannot be solved by yourself, your fellow players and/or a quick online research, using the command @request <short description> is a quickfire way to issue a global message to all GMs currently online in-game. This feature is mainly intended to enable the WoonRO team to deal with rule-breaches and technical issues swiftly, treating it as WoonRO’s 911 call. Do not use said command to inquire about trivial things like a good spot to level up or where to find red potions. If there is no response after 5 minutes you may issue another @request <short description>. If there is still no response following the 2nd attempt it may just mean that there are no active GMs online at the time. The next step is, depending on the situation, to decide whether to go to the forums or issue a ticket to contact a GM.
Staff will NOT be offering any refund on false purchases due to player error from NPC's. It is your own responsibility to read the item(s) carefully before purchasing or claiming.
Requests to look for missing item(s) will cost 1000 Cash Points. If the item is missing due to an in-game bug, the cash points and the item will be refunded. If it is player error or mistake, neither the cash points not the item will not be refunded.
- Searching through logs takes time away from development since not everyone can be given access to the database.

IV.3. Discord

In the event of you discovering a bug that could have severe server-wide consequences (i.e Zeny/item exploits) contact an Administrator directly and discreetly on Discord. Do not promote the use of an exploit or attempt to profiteer off it in any way. This is how servers roll back and wipes are done in combating such exploits. Another option is just mass deletion of accounts and items from the databases.

Wait times may vary depending on how long an investigation can take and severity of the situation. The WoonRO team will attempt to respond to all issues in a timely manner! However we are human too and sometimes it can take time.

IV.4. Real-Time Support

Though the WoonRO team may not actively be in game at all times. There's a lot happening behind the scenes in developing, maintaining server hosts and web hosts, moderating discord and implementing scripts, custom content and upcoming updates. We're all very active in our fields and can be found most commonly on the Discord platform among the WoonRO players and community. There is a text channel for general banter, and also a support channel for support needs.

Kindly keep the inquiries you submit through Discord plain and brief.

Beware that repeatedly direct messaging and/or tagging (“@discordname#id”) the WoonRO staff members through Discord - demanding their attention - is considered harassment and therefore a punishable offense.

V. Terms of Service Acknowledgement

I hereby acknowledge that I have read and agree to adhere to all sections of the above outlying acknowledgement.
I understand that by agreeing to the above, I'm equipped with a basis of mutual agreement with all parties involved with WoonRO’s Administrator(s) & Co. and Woon Ragnarok Online Private Server’s fellow users and players.

VI. Donations & Paypal

WoonRO Private Server Is an entirely free-to-play project run entirely by volunteers.

Volunteers to this project do not benefit financially from any work(s) contributed to this project.

The Woon project does accept donations as a form of supporting maintenance and content creation/purchases for the server. Via server tiers, the team collects and contributes all incoming donations to goals for the current month.

Almost all new content is outsourced and purchased. This includes, new maps, sprites, retextures, source code changes, panel changes etc. Each individual piece is priced accordingly and often very expensive as it is owned/crafted by separate entities. When something is purchased for the private use of this server, it is for the rights in particular to use the creator’s work(s). All credit is given to the original owner(s) of said works.

Donating is not necessary, but it is highly appreciated as each donation contributes to the much faster and more frequent release of contents for the server.

It is important to note that donating is the act of giving without any form of return service attached. We are not providing any service for the exchange of monetary values. Donations are not purchasing rights or deemed advantageous to the user performing the act in regards to the servers standings.

PayPal is the sole service in which donations can be made through to the project. PayPal is a for-profit organization. This means for each transaction they charge their own sets of fees in which to profit accordingly. We strongly advise you to read through their ToS and abide by the governing laws for your country or place of donation. Please abide by all the laws in your governing country and state.

You must be 18 years and older to use the PayPal Service.

We hold the right to refuse and return any donations processed for any reason; plausible or not.

Chargebacks are not to be made under any circumstances. As the donation is deemed a donation via PayPals ToS. Please review PayPals rules in regards to chargebacks on donated goods. Should you like your donation returned, contact the administration team within 48 hours of processing the donation.

Donation Appreciation

As appreciation for donations we may offer rewards with in-game cosmetic value items and consumables.
To maintain the ability of choice for these items, the use of in-game cash points are allocated.
None of these appreciation based items are game changing to the point of giving unfair advantages over fellow users.
We may also offer tier based customized rewards as appreciation. Contact the team or refer to the correct thread in discord for the current up to date tier(s).

Those terms of donations are a document that must be read and acknowledged before performing any donation through PayPal.

This acknowledgement is currently in effect and subject to change at any time and without notice.

On behalf of the WoonRO Team, we encourage everyone to follow one rule; Have fun! And enjoy the services provided by our passionate team!